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GENERAL RETURNS & EXCHANGES GUIDELINE

30-Days Returns/Exchange

  • We offer a 30-days returns/exchange period from the initial purchase date.
  • If a customer is not satisfied with the product or order within 30 days of the initial purchase date, the customer may contact our Customer Service Department to request a Return Merchandise Authorization (RMA) Number.
  • Once we approve the RMA for your order, a RMA Number is issued and the customer may return the item for a full refund of the item price only. You will be provided with a RMA Number within 1-2 business days via email.
  • If a customer would like to exchange an item, please order your replacement item(s) online first. Afterwards, the customer may contact our Customer Service Support Team to request a Return Merchandise Authorization (RMA) Number.
  • Items should be returned New and Original Condition. Returns that are damaged, altered, or modified WILL NOT be accepted.

90-Days Limited Warranty

  • We offer a 90-days limited warranty on item(s) that confirm to be manufacturer defect within 90 days from the initial purchase date. Warranty claim will only be applied to replacement only; therefore no refunds and/or exchanges will be issued under this warranty. All cases are reviewed by our RMA Department.
  • Our RMA Department reserves the right to deny any returns or exchanges for any item(s) returned past 90 days.

RMA Guidelines

  • All items returned should have a RMA Number and must be postmarked within 30 days from the initial purchase date. Unidentified returns may be returned to the sender.
  • We require that all returns are shipped back in its original condition. Any item(s) that are not returned in its original condition WILL NOT be accepted.
  • Any returned item(s) not found to be defective, damaged, and/or in any claimed condition WILL NOT be accepted.
  • All products under categories of "VEHICLE SPECIFIC PRODUCT" shown below are subject to 15% restocking fee.
  • Installation damages are not covered under iJDMTOY's warranty policy. Misusing the product other than its intended purpose will void the warranty. Warranty coverage only applies to manufacturer defects.
  • Customers are responsible for any return shipping fees.
  • We do not accept COD returns at this time.

Late Return

  • Your item(s) should be returned back to us within 30 days from the initial purchase date. Late returns WILL NOT be accepted.

Detail Warranty Terms and Conditions

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