Shipping policy

All orders are shipped from our fulfillment center in California.

Order Processing and Shipping Information

All orders are processed and shipped within one business day after payment clearance. Please note that our shipping cut-off time is 12:00 PM PST. Shipping transit times are estimates and may vary. Free shipping is available only for addresses within the continental 48 states.

Shipping to Alaska, Hawaii, and U.S. Protectorates: A surcharge applies for shipments to these locations. To calculate your shipping charge:

  1. Add your item to your cart.
  2. Go to the shopping cart.
  3. Select "Calculate Shipping."
  4. Enter your state and ZIP code.
  5. A list of available shipping methods will appear.

Important Notice for International Shipments

When ordering products for international delivery, please be aware that your shipment may be subject to customs duties, taxes, and brokerage fees. These charges are determined by the customs authority in your country and are the responsibility of the recipient.

  1. Customs Duties and Taxes: These are fees imposed by the government of your country on imported goods. The rates vary depending on the type and value of the items being shipped.

  2. Brokerage Fees: If your shipment is processed through a customs broker, additional fees may apply for their services. For packages shipped via UPS and FedEx, brokerage fees are typically charged to facilitate the customs clearance process. These fees can vary based on the carrier, the type of service used, and the specifics of your shipment.

  3. Payment of Fees: Any applicable customs duties, taxes, and brokerage fees must be paid by you upon delivery or as instructed by your local customs authority. We recommend checking with your country's customs office and the respective carriers (UPS and FedEx) to understand potential costs before placing your order.

  4. Delivery Delays: Customs processing may delay the delivery of your order. While we strive to ensure timely shipping, we cannot be held responsible for delays caused by customs procedures.

By placing an order for international shipment, you acknowledge and accept that additional charges may apply upon delivery.

Thank you for your understanding!